Leverage Expertise to Resolve Issues, and Manage Complexity
Reach our managed technical assistance center to resolve any issue with our technical support available 24X7. Our Managed TAC solutions are designed to meet our customer’s expectation and resolve any problem quickly to ensure data protection.
We bring a highly-skilled workforce with multi-vendor, multi-technology experience to help create a world class technical support center, along with our operational IT enabled systems to provide ‘WOW’ experience to customers for our OEM partners.
Our Technical Assistance Center (TAC) support services includes helpdesk support, incident management, ticket management, problem management and service availability, backed by standard processes and industry standard SLAs. Our TAC services with 24X7 global L1, L2 and L3 services for multi-technology, multi-vendor environments have proven support experience.
Our Technical Assistance Center (TAC) addresses your complete technical support requirements. Our TAC helps business add value by minimizing business impact or service failure. End-users will experience minimal delay in having the incidents resolved and constant updates on the status.